General Terms and Conditions
Applicable to all quotations, services, activities and deliveries of Fortis AI
1. Applicability
1.1 These general terms and conditions apply to all proposals, quotations, agreements and activities of Fortis AI
1.2 Deviations from these conditions are only valid if confirmed in writing by Fortis AI.
1.3 Any purchasing or other terms and conditions of the client are explicitly rejected.
2. Quotes and Agreements
2.1 All quotations from Fortis AI are non-binding, unless explicitly stated otherwise.
2.2 An agreement is concluded as soon as Fortis AI has confirmed an assignment in writing or has commenced performance.
2.3 Quotations are valid for 30 days after the date, unless otherwise stated.
3. Prices
3.1 All prices are exclusive of VAT and other governmental levies.
3.2 Fortis AI reserves the right to adjust prices if, after the conclusion of the agreement, it appears that the information provided was incorrect or incomplete.
3.3 Additional work will be invoiced separately.
4. Performance of the Agreement
4.1 Fortis AI will perform the agreement to the best of its knowledge and ability, in accordance with the requirements of good workmanship.
4.2 Delivery times are indicative and do not constitute strict deadlines.
4.3 Exceeding a delivery time does not give the client the right to compensation or termination of the agreement.
4.4 If Fortis AI's services consist of advice, analysis, forecasts, simulations or other forms of interpretation of data or information, the results are indicative in nature and based on the data and insights available at that time. No guarantees or rights can be derived from such results.
5. Liability
5.1 Fortis AI's liability is limited to direct damage that is the direct result of intent or gross negligence.
5.2 Fortis AI is not liable for indirect damage, including consequential loss, loss of profit, missed savings and business interruption.
5.3 In all cases total liability is limited to the amount charged for the relevant agreement, with a maximum of three months' worth of services.
6. Complaints
6.1 Complaints about the performance of the agreement must be submitted in writing with reasons within 8 days of discovery.
6.2 If a complaint is found to be well-founded, Fortis AI will still perform or adjust the work.
7. Force Majeure
7.1 Fortis AI is not obliged to fulfill any obligation if it is prevented from doing so due to force majeure.
7.2 Force majeure means any circumstance beyond the control of Fortis AI that temporarily or permanently prevents performance of the agreement.
8. Payment
8.1 Invoices must be paid within 14 days of the invoice date, unless otherwise agreed in writing.
8.2 In case of late payment the client is automatically in default and statutory commercial interest is due.
8.3 All judicial and extrajudicial collection costs are for the account of the client.
9. Termination
9.1 Fortis AI is authorized to dissolve the agreement with immediate effect if the client is declared bankrupt, applies for a moratorium on payments, or fails to fulfil its obligations.
10. Privacy
10.1 Fortis AI processes personal data in accordance with its privacy policy, as published on this website.
11. Applicable Law and Disputes
11.1 Dutch law applies to all legal relationships between Fortis AI and the client.
11.2 Disputes shall be submitted to the competent court in the district where Fortis AI is established.
12. Final provision
12.1 These general terms and conditions have been filed with the Chamber of Commerce and are available on request.
