Artificial Intelligence Robot

For a larger project at Essential we built, among other things, an artificial intelligence robot. The project includes the integration of (live) chat via the website with both employees and an AI robot. Additionally, integration with CRM to record survey data.

For this, we used, among other things, Google's Neural Network for natural language. A great API that Google itself also uses and has a high capacity to interpret the content of a conversation. Fortis AI had to add a lot of functionality to it, such as self-learning and a nice feature that is particularly useful with chat and provides links about products and services so you quickly get the right information. The logic for learning is still work in progress and mainly requires a lot of data to analyze.

The applications of our robot are vast, and we see many opportunities to advance this subject. We are currently building our own chatbot for our MyVox demo site to assist interested parties. In the long term, we also want the robot to be able to speak, potentially becoming a pleasant and effective conversational partner that is always helpful, never tires, and knows everything about the company, its products, and its employees.

We have since further developed the artificial intelligence robot and integrated it into various websites; it assists with programming and functions as a full-time translator. You can interact with AIR via the live chat at the bottom, which automatically appears after 10 seconds. It knows the Internet inside out.

We are therefore looking for market players whom we can help improve their service provision. Interested? Please contact and schedule a no-obligation appointment. Meet AIR, our proprietary artificial intelligence robot